The business of meeting and exceeding needs
There is so much satisfaction, and excitement, involved when one captures the Client’s Needs, and delivers exceptionally.
Who are the value drivers?
Given the chance to design and sell a new product or service, which stakeholders are you going to focus on, in order to create maximum value?
Deus ex (est?) machina
“The Times They Are A-Changin’” Bob Dylan. What are your feelings regarding new technologies and innovation, and their disruptive power to the ways we are used to doing things in complex human interactions?
Organizations: Beware!
Organizations need to identify and resolve any issues affecting performance and results. A common flaw is excluding your front-line contributors from the strategic conversation.
An Outside Perspective
What can effective leaders consider, invite and leverage when dealing with inevitable, constant and complex change?
The Evolution of Experience
What can we learn from one of the most influential music bands in history about professional growth and satisfaction?
Mentoring the Next Generation of Aviation Leaders
A new generation of leaders are being called to take aviation deep into the challenges of the century: how can we help them succeed?
On The Demise of Things
To paraphrase Mark Twain: The demise of many things in our society and culture, because of technology replacing it, is greatly exaggerated.
Our fascination with air travel
Aviation has always, and continues to, fascinate me as an experience and an occupation.